In 2004 the Office of the Condominium Ombudsman was set up in Florida as a resource for owners, boards and condominium associations. The Ombudsman’s office has varied responsibilities:
1. preparation of educational and reference material (available in English and Spanish at no charge);
2. monitoring and review of procedures and disputes concerning condominium elections or meetings, including the appointment of an election monitor to attend the owners’ annual meeting (at the expense of the condominium association), where 15% of the owners have petitioned for such monitor; and
3. acting as a liaison and mediating disputes between owners, boards and condominium associations.