Keeping your condo community safe isn’t just about having cameras or front desk security staff —it’s about being proactive, informed, and working together. The Toronto Police Service publishes a number of pamphlets to provide the public with guidance on personal safety, crime prevention and community awareness. The pamphlet on Apartment and Condo Security is a great reminder of the simple but important steps that can make a big difference in condo communities.
As a board member or property manager, you have a legal responsibility to take reasonable steps to protect residents and property. That means making sure doors lock properly, entry systems work, and there’s a plan in place if something goes wrong.
But it’s not just about systems—it’s also about people. Residents need to know what to do if they see something suspicious, and they should feel comfortable reporting concerns. That’s where communication and education come in.
Here are a few things to consider:
- Are your security policies up to date?
- Do residents know what to do in an emergency?
- Are you regularly reviewing your building’s safety measures?
- Is there a clear process for reporting and following up on incidents?
The pamphlet offers practical tips that are easy to share with your community. It’s a good starting point for a conversation at your next board meeting or in your next resident newsletter.